Privacy Policy

1. Introduction

Welcome to 1 Life Mentors ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us as a client.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

Name, email address, phone number, and postal address
Payment information (processed through secure third-party payment gateways)
Information you provide during coaching sessions, consultations, or assessments
Information you provide through contact forms, booking forms, or email communications
Any other information you voluntarily choose to provide

Automatically Collected Information

IP address, browser type, and operating system
Pages visited, time spent on pages, and click-through activity
Referring website or search terms
Device information and location data (with your consent)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our coaching services
To process payments and manage client accounts
To communicate with you about appointments, sessions, and program updates
To send you marketing communications, newsletters, or promotional materials (with your consent)
To respond to your inquiries and provide customer support
To personalize your experience and tailor our offerings to your needs
To comply with legal obligations and protect our rights

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our business (payment processors, email marketing platforms, scheduling software, etc.). These providers have access only to the information necessary to perform their functions and are contractually obligated to protect your data.
Legal Compliance: When required by law, subpoena, or legal process to disclose your information.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
With Your Consent: When you have provided explicit consent for specific uses.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure, encrypted connections (SSL/TLS)
Restricted access to personal information on a need-to-know basis
Regular security reviews and updates

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Coaching records and session notes may be retained for up to [7] years to maintain continuity of care and comply with professional standards.
Marketing data is retained until you withdraw your consent or request deletion.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal exceptions.
Restriction: Request restriction of processing in certain circumstances.
Portability: Request transfer of your data to another service provider.
Objection: Object to processing for marketing purposes or based on legitimate interests.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [Insert Email Address] . We will respond to your request within 30 days.

8. Marketing Communications

We may send you promotional emails or newsletters with your explicit consent. You may opt-out of receiving marketing communications at any time by:

Clicking the "unsubscribe" link in any marketing email
Contacting us directly at [Insert Email Address]

Please note that even if you opt-out of marketing communications, we may still send you transactional or administrative messages related to your coaching sessions or client relationship.

9. Confidentiality and Coaching Records

As a life coach, I am committed to maintaining the confidentiality of our coaching relationship. Information shared during coaching sessions is treated with the highest level of confidentiality, subject to the following exceptions:

Where required by law (e.g., court orders, mandatory reporting)
Where there is a risk of imminent harm to yourself or others
Where you provide explicit consent to disclose information

Coaching session notes are kept secure and confidential. You have the right to request access to your coaching records.

10. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove that information.

12. International Data Transfers

If you are accessing our services from outside [Your Country], your information may be transferred to, stored, and processed in [Your Country] or other countries where we or our service providers operate. These countries may have different data protection laws. By using our services, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending an email notification to clients

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

1 Life Mentor
Attn: Matt Koerber
[Insert Email Address]
[Insert Phone Number]
[Insert Postal Address]

GDPR Compliance (For EU Clients)

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR). These rights include:

The right to be informed about how your data is used
The right of access to your data
The right to rectification of inaccurate data
The right to erasure ("right to be forgotten")
The right to restrict processing
The right to data portability
The right to object to processing
Rights related to automated decision-making and profiling

We process your data based on one or more of the following lawful bases:

Your explicit consent
Performance of a contract (coaching engagement)
Compliance with legal obligations
Legitimate interests (e.g., improving our services)

Privacy Policy

1. Introduction

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By using our website and services, you agree to the collection and use of information in accordance with this policy.

​

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

Name, email address, phone number, and postal address

Payment information (processed through secure third-party payment gateways)

Information you provide during coaching sessions, consultations, or assessments

Information you provide through contact forms, booking forms, or email communications

Any other information you voluntarily choose to provide

Automatically Collected Information

IP address, browser type, and operating system

Pages visited, time spent on pages, and click-through activity

Referring website or search terms

Device information and location data (with your consent)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our coaching services

To process payments and manage client accounts

To communicate with you about appointments, sessions, and program updates

To send you marketing communications, newsletters, or promotional materials (with your consent)

To respond to your inquiries and provide customer support

To personalize your experience and tailor our offerings to your needs

To comply with legal obligations and protect our rights

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Legal Compliance: When required by law, subpoena, or legal process to disclose your information.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

With Your Consent: When you have provided explicit consent for specific uses.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure, encrypted connections (SSL/TLS)

Restricted access to personal information on a need-to-know basis

Regular security reviews and updates

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Coaching records and session notes may be retained for up to [7] years to maintain continuity of care and comply with professional standards.

Marketing data is retained until you withdraw your consent or request deletion.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal exceptions.

Restriction: Request restriction of processing in certain circumstances.

Portability: Request transfer of your data to another service provider.

Objection: Object to processing for marketing purposes or based on legitimate interests.

Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [Insert Email Address] . We will respond to your request within 30 days.

8. Marketing Communications

We may send you promotional emails or newsletters with your explicit consent. You may opt-out of receiving marketing communications at any time by:

Clicking the "unsubscribe" link in any marketing email

Contacting us directly at [Insert Email Address]

Please note that even if you opt-out of marketing communications, we may still send you transactional or administrative messages related to your coaching sessions or client relationship.

9. Confidentiality and Coaching Records

As a life coach, I am committed to maintaining the confidentiality of our coaching relationship. Information shared during coaching sessions is treated with the highest level of confidentiality, subject to the following exceptions:

Where required by law (e.g., court orders, mandatory reporting)

Where there is a risk of imminent harm to yourself or others

Where you provide explicit consent to disclose information

Coaching session notes are kept secure and confidential. You have the right to request access to your coaching records.

10. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove that information.

12. International Data Transfers

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website with a new "Last Updated" date

Sending an email notification to clients

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

1 Life Mentor Attn: Matt Koerber [Insert Email Address] [Insert Phone Number] [Insert Postal Address]

GDPR Compliance (For EU Clients)

1 Life Mentor
Attn: Matt Koerber
[Insert Email Address]
[Insert Phone Number]
[Insert Postal Address]